Store policies

Last updated on Feb 29, 2024

Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you or your customers notice an issue on the products or anything else on the order, please contact us immediately.

We use a third-party service to fulfil T-shirt orders. The return address is set by default to the supplier’s facility. When they receive a returned shipment, an automated email notification is sent to MM66 that we can sue to contact us. Unclaimed returns get donated to charity after 30 days. If the return address on your package isn’t used as the return address, you will become liable for any returned shipments you receive.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our supplier. As MM66 becomes liable for reshipment costs, once they have confirmed an updated address with us, we will pass the shipping charge on to you..

Unclaimed – Shipments that go unclaimed are returned to our supplier facility and you will be liable for the cost of a reshipment. (if and as applicable).

Returned Products – Please contact us before returning any products. We do not refund orders for buyer’s remorse. Returns for different products, as well as size exchanges, are to be offered at our discretion and may incur an extra charge.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore we reserves rights to refuse returns at our sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.